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Open the Run window again, type “services.msc” and press ok to get services window. Open run again, type “%temp%” and press enter to get the temporary files.
#Hp print and scan doctor device manager error .exe
exe & /) and press enter.Īgain, go to run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files. Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" (there is a space between. Delete any printer entry or any entry which says “Unknown device”.
#Hp print and scan doctor device manager error driver
Then from the device manager list, check the entries under “Printer” – If there are any entries, please right click and choose “uninstall” – In the confirm device un-install pop-up, make sure you select the box which says “Delete the driver software for this device".Īlso, check the entries under "printer queue" and "imaging devices" and repeat the same exercise. Once in device manager, click on the view tab in the top & choose “Show hidden devices”. Go to Control panel – Programs and feature – Select all the HP Deskjet printer entries and uninstall them.Ĭlick the bottom-left Start button on desktop, type device manager in the search box and tap Device Manager on the menu.
#Hp print and scan doctor device manager error install
If the issue persists, Let's perform a clean install to try and fix this issue. Under this select Print Directly to Printer option.
#Hp print and scan doctor device manager error series
In the Devices and printers window, Right Click on HP Officejet 4630 printer series and click on Printer Properties.Ĥ. Don't worry as I have a few other steps which should help you resolve this issue.Ģ. Please let me know if this resolves the issue, or if you require further assistance!Īnd Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.Īs I understand you have followed the steps suggested and still having the issue. Now click to download and install the software.Ĭonnect the USB cable if prompted and follow the on-screen instructions to complete the installation.
#Hp print and scan doctor device manager error drivers
Under print server properties, go to drivers - remove any entry there as well.Īgain, go to the Run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files. Press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" (There is a space between. Now go to Control panel – Devices and printer – Select all the printer entries and remove the device. Go to Control panel – Programs and feature – Select all the HP Officejet printer entries and uninstall them. Here are the steps:įirst, unplug the USB cable from the printer if present. If the issue persists, also try clean installing the printer drivers. Go to services again - Start the print spooler. Now again open "Run" - Type “spool” and ok - Go to PRINTERS folder - delete everything in that folder. Type "services.msc" to get Services – Go to “Print spooler” – Right-click and “Stop” the service.
Press “Windows key” + “r” to get the “Run” window. Follow the steps below to clear the print spooler: Going through your post, it looks like an issue with the print spooler. Don't worry I'll be glad to help you with this. Hi for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you are having issues while printing from your HP OfficeJet Printer. Is there any way I could get the Officejet (and/or Deskjet) to start printing again (instead of spooling), and set my Officejet up again to where it can print via wireless again? Now when I try to print it says PRINTING instead of SPOOLING, but still doesn't print, and still deletes the print job. I uninstalled it and had to reintall it via usb, because I now keep getting error messages when I try to install it wirelessly. At this point the Print and Scan Doctor told me to uninstall and reinstall the software. It could not print a regular test page but could print an INTERNAL test page. So I tried using the HP Print and Scan doctor. It's even happeneing to my old Deskjet 2400 which is connected via USB, so I think the problem is on my laptop's end. However it started happening again and stopping/starting the print spooler would not fix it.
So I went to the print spooler, stopped it, then started it again, and at first that fixed it as it started printing again. Now a few days ago the printer wouldn't print, and when I looked in active printers it would say spooling and quickly delete the print job to where I had no documents pending. I have a Toshiba Satellite C55D-A Laptop and an Officejet 4630 printer, both hooked up by wifi.